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Scheduling Infrastructure for Care Teams

Schedule every patient appointment — and keep them in your network.

GuidingPatients gives hospitals, ACOs, and care teams a single platform to find providers, verify network status, and book appointments — keeping patients in your system and revenue in your organization.

20 min → 3 min per scheduling cycle
In-Network First protect referral revenue
Audit-Ready every booking traced
DE David B Eskind, MD

David B Eskind, MD

In-Network 3.1 miles
Internal Medicine St Thomas Medical Group
4230 Harding Pike, Suite 900
Nashville, TN
Post-Acute Care Intelligence

Find the right post-acute facility — and keep patients in your network.

Search skilled nursing facilities, home health agencies, hospices, and rehab centers by location, quality ratings, and network status — all in one platform.

67K+ Facilities nationwide coverage
CMS Quality Rated star ratings included
5 Care Settings SNF, HH, hospice, IRF, LTAC

Sunrise Skilled Nursing & Rehabilitation

In-Network 2.1 miles
Skilled Nursing
1200 Medical Center Dr
Nashville, TN 37203

Harmony Home Health Services

In-Network 3.4 miles
Home Health
500 Commerce St, Suite 200
Nashville, TN 37219

Try it now — search real providers

Search our database of 490,000+ verified physician profiles by name, specialty, or location.

Find post-acute care facilities

Search 67,000+ CMS-rated skilled nursing facilities, home health agencies, hospices, and rehab centers nationwide.

Powered by 490,000+ verified physician profiles. Live search results on the next page.

Powered by 67,000+ CMS-rated facilities via the Verzi Healthcare Data API.

The Problem

Every out-of-network referral is revenue walking out the door.

When care coordinators can't quickly find an in-network provider, patients end up scheduled out-of-network — or worse, they don't get scheduled at all. For health systems, that's lost revenue. For ACOs, that's a missed quality measure. For patients, it's a worse outcome.

The Problem

Every misplaced discharge is a readmission waiting to happen.

When discharge planners can't quickly find the right post-acute facility — one that's in-network, has capacity, and meets the patient's care needs — patients end up at the wrong facility or don't get placed at all. That means readmissions, revenue leakage, and worse outcomes.

$12,000+

average revenue lost per out-of-network referral

*Industry estimate based on average specialist visit reimbursement differential

30–40%

of post-acute referrals leak out of network

*CMS Discharge Planning data

2.3×

more likely patients return when scheduled seamlessly

*Advisory Board research

17.1%

of Medicare patients readmitted within 30 days of discharge

*CMS Hospital Readmissions Reduction Program

$26,000

average cost per avoidable hospital readmission

*Agency for Healthcare Research and Quality

45%

of SNF referrals go to facilities with no network contract

*Advisory Board post-acute research

How it works

One continuous workflow from referral to closed care gap.

One continuous workflow from discharge order to facility placement.

1

Search

Care coordinator searches for in-network cardiologist near patient's ZIP code

2

Filter

Results filtered by insurance plan, acceptance status, and availability

3

Verify

Insurance eligibility and referral requirements checked automatically

4

Book

Secure backend link opens authenticated session with provider's scheduling system

5

Confirm

Appointment confirmed in provider's EHR. Patient and team notified.

6

Track

Audit trail logged. Care gap updated. Follow-up alert set.

1

Search

Discharge planner searches for in-network SNF near patient's home

2

Filter

Results filtered by facility type, CMS quality rating, and insurance

3

Compare

Side-by-side view of ratings, distance, specialties, and bed availability

4

Refer

Referral sent directly to facility with patient details and care needs

5

Confirm

Facility confirms acceptance. Patient and care team notified.

6

Track

Discharge disposition logged. Quality measure updated. Follow-up set.

No custom API integrations. No phone calls. No faxes. The provider's existing scheduling workflow stays untouched.

No phone trees. No fax referrals. Real-time facility data from CMS with quality ratings built in.

In-network intelligence

Your network. Your directory. Instant setup.

Upload your provider network CSV and GuidingPatients matches it against 387,000+ physicians across 40+ data sources. Within hours — not months — your care team sees only your in-network providers, flagged with green badges, filterable by plan, and ready to book.

Your network, loaded in hours

Upload a CSV of your contracted provider NPIs. GuidingPatients matches them instantly against our database. Your team is live the same day.

Network-first search

In-network providers always surface first with green badges. Out-of-network options are visible but clearly flagged so coordinators never accidentally refer out of system.

Insurance at the plan level

Not just "accepts Blue Cross" — knows the specific plan, co-pay implications, and referral requirements.

Real-time acceptance status

Continuously refreshed data on which providers are actively accepting new patients.

Hospital affiliation mapping

Keep referrals within your health system's affiliated providers to maximize revenue retention and patient stickiness.

Your preferred facilities. Always in view.

Upload your preferred post-acute facility list and GuidingPatients matches it against 67,000+ CMS-rated facilities. Your discharge planners see preferred facilities first — with quality ratings, network status, and distance — all in one view.

Preferred facility list in hours

Upload a CSV of your contracted facility CCNs. GuidingPatients matches them against the full CMS database. Your team is live the same day.

Network-first facility search

In-network facilities always surface first with green badges. Out-of-network options are visible but clearly flagged to prevent revenue leakage.

CMS quality ratings built in

Every skilled nursing facility and home health agency comes with official CMS star ratings — no manual lookup needed.

Multi-type facility coverage

Search across SNF, home health, hospice, IRF, and LTAC — all from one interface, all with network status.

Geographic proximity matching

Find the closest in-network facility to the patient's home or caregiver to reduce travel burden and improve follow-through.

BH

Byron Haitas, MD

In-Network 1.7 miles
Interventional Cardiology Centennial Heart Cardiovascular Consultants
2400 Patterson Street, Suite 502
Nashville, TN
AG

Andrew L Goodman, MD

In-Network 1.7 miles
Interventional Cardiology Centennial Heart Cardiovascular Consultants
2400 Patterson Street, Suite 502
Nashville, TN

NHC Healthcare

In-Network 3.2 miles
Skilled Nursing
2600 Charlotte Ave
Nashville, TN 37209

Alive Hospice

In-Network 1.8 miles
Hospice
1718 Patterson St
Nashville, TN 37203
Who it helps

One scheduling engine, built for every care model.

One discharge platform, built for every care model.

Value-based care

ACO Care Management

Close HEDIS and quality gaps by scheduling appointments during outreach — not after. Keep referrals in-network to protect shared savings.

Care gap closure Quality measure adherence In-network referral rate
Value-based care

ACO Post-Acute Placement

Place patients at high-quality, in-network post-acute facilities to reduce readmissions and protect shared savings. CMS quality ratings built in.

Readmission reduction Quality-weighted placement In-network facility rate
Managed care

MCO Member Engagement

Direct members to in-network providers in real time. Reduce out-of-network claims and improve plan stickiness through better access.

Network adequacy Member retention Claims cost reduction
Managed care

MCO Post-Acute Steering

Direct members to preferred, in-network post-acute facilities. Reduce out-of-network facility claims and improve post-discharge outcomes.

Network facility adequacy Claims cost reduction Quality score tracking
Hospital-based

Health System Referrals

Stop leakage at the source. Every discharge planner and care coordinator schedules through your affiliated network — protecting downstream revenue.

Discharge follow-up 30-day readmit reduction Affiliated provider routing
Hospital-based

Health System Discharge Planning

Keep post-acute placements within your preferred facility network. Discharge planners see quality ratings, network status, and distance — all in one view.

Preferred facility routing Readmission reduction Revenue retention
Embedded scheduling

Health Tech Platform

Embed our provider search and booking workflow into your application via the API. White-labelable, network-aware, sandbox-ready in minutes.

Provider search API Booking webhooks White-label UI
Embedded facility search

Health Tech Platform

Embed CMS-rated facility search into your application via the API. Quality ratings, network status, and geographic matching — sandbox-ready in minutes.

Facility search API CMS quality data White-label UI
Reporting & KPIs

Know your team is using it — and know it's working.

Every GuidingPatients deployment includes a built-in reporting dashboard so your leadership team can see exactly how the platform is performing. No separate BI tool needed.

Booking volume & trends

Total appointments booked, monthly trends with in-network vs out-of-network split.

In-network referral rate

What percentage of bookings stayed in-network? Track this over time to show improvement.

Per-team & per-coordinator utilization

See which team members are actively using GP, how many bookings each coordinator completes per day.

Care gap closure tracking

How many open care gaps were closed through GP-scheduled appointments? Track gap aging and closure velocity.

Top booked providers & specialties

Which providers and specialties are most booked? Which practices are getting the most referrals?

PDF export

One-click branded PDF reports for board meetings, compliance reviews, and leadership updates.

Track every post-acute placement with facility-specific KPIs. See which facilities receive the most referrals, track quality scores, and measure network utilization — all in one dashboard.

Placement volume & trends

Total facility placements by month with in-network vs out-of-network breakdown.

In-network placement rate

What percentage of discharges went to preferred facilities? Track improvement over time.

Readmission correlation

Compare 30-day readmission rates by receiving facility to identify high-performers.

CMS quality score tracking

Average star rating of facilities used — are your patients going to top-rated facilities?

Top facilities by type

Which SNFs, home health agencies, and hospices receive the most referrals from your system?

PDF export

One-click branded PDF reports for board meetings, CMS reviews, and leadership updates.

Reporting Dashboard

Last 30 days

1,247

Total Bookings

+18%

92.3%

In-Network Rate

+4.1%

3.2 min

Avg. Time to Book

-71%

Booking Volume — In-Network vs Out-of-Network

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
In-Network
Out-of-Network

Bookings by Specialty

Primary Care
312 25%
Cardiology
198 16%
Orthopedics
156 13%
Dermatology
134 11%
Neurology
97 8%

1,152

In-Network Bookings

92.3% of total

47

Unique Providers Booked

+12 vs prior

Facility Placement Dashboard

Last 30 days

438

Total Placements

+22%

88.7%

In-Network Rate

+6.3%

4.1★

Avg. Quality Score

+0.3

Placements by Facility Type

SNF Home Health Hospice IRF LTAC
In-Network
Out-of-Network

Top Receiving Facilities

NHC Healthcare
89 20%
Alive Hospice
67 15%
Amedisys Home Health
54 12%
Kindred LTAC
41 9%
Vanderbilt Stallworth
38 9%

388

In-Network Placements

88.7% of total

23

Unique Facilities Used

+5 vs prior

How it works

Subscribe. Don't commit.

GuidingPatients is subscription-based. Start when you're ready, pause or cancel anytime. No long-term contracts. No implementation fees that lock you in. We earn your renewal every month by delivering results your team can measure in the KPI dashboard.

Month-to-month

No long-term contracts. Scale up or down with your needs.

Live in hours

Upload your network, onboard your team, start scheduling same day.

Prove it first

The KPI dashboard shows leadership exactly what GP is delivering — before the first renewal.

“We don't need to lock you in. Once your team sees 20-minute scheduling cycles drop to 3 minutes and in-network referral rates climb, you'll want to stay.”
Trust & compliance

Built for regulated care teams.

HIPAA-aligned operations, role-based access controls, and full audit trails on every action. Security isn't an add-on — it's the foundation.

Access Controls

Role-based access with super admin, client admin, and viewer roles. Multi-factor authentication.

Audit Trail

Every action logged with 8 event types. Full traceability from referral to booking completion.

Secure Connections

Encrypted at rest and in transit. HIPAA-aligned infrastructure with tenant data isolation.

Let your care teams schedule faster this quarter.

Let your discharge teams place patients faster this quarter.

See how teams close more care gaps per week while keeping every referral in-network.

See how discharge planners find the right facility in minutes — with quality ratings and network status built in.

For care teams & operations

Request a Demo

See the platform in action. We'll walk your team through a live scheduling workflow.

See the platform in action. We'll walk your team through a live facility placement workflow.

Thanks — we got it. We'll be in touch within one business day.

For developers & platforms

Request API Access

The GuidingPatients API is free to use. We'll schedule a quick call to get you set up.

  • Full API access — search, detail, booking, reporting
  • 490,000+ verified physician profiles 67,000+ CMS-rated post-acute facilities
  • No credit card required
  • Free to use
  • Upgrade to production keys after review